Level 2, 15-31 Pelham Street, Carlton VIC 3053
Phone 03 9653 1700 | Fax 03 9653 1750
Consumer consultation on the Victorian Pharmacy Authority Guidelines
The VPA is consulting with Victorian consumers on specific areas of the VPA Guidelines relating to the design, layout and condition of pharmacies and hospital pharmacy departments. The VPA invites you to participate in this consultation by completing a questionnaire available here.
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The office of the Victorian Pharmacy Authority will close for the Christmas - New Year period from 3.00 pm on Friday 23 December 2022 until Monday 9 January 2023. We wish you a safe and happy festive season.

Welcome to the website of the Victorian Pharmacy Authority (VPA). The VPA is responsible for the administration of the Pharmacy Regulation Act 2010 (the Act) which provides for the regulation of pharmacy businesses, pharmacy departments and pharmacy depots.

In 2020 the VPA celebrated 10 years regulating pharmacy businesses, pharmacy departments and pharmacy depots to ensure a safe pharmacy system.

The Act requires the owners of pharmacy businesses, pharmacy departments, and pharmacy depots to hold a licence issued by the VPA and the premises of pharmacy businesses, pharmacy departments and pharmacy depots to be registered by the VPA.

Complaints about pharmacy businesses and pharmacy premises

If you wish to make a complaint about a pharmacy owner or pharmacy premises, please send your complaint to the VPA by email or post or contact the VPA office for further advice.

Complaints about pharmacists

The registration of pharmacists and the handling of complaints about the conduct, health or performance of a pharmacist is the responsibility of the Pharmacy Board of Australia which has its services administered by the Australian Health Practitioner Regulation Agency (click here for more).

Feedback on the VPA’s activities

The VPA welcomes feedback on its activities from licensees, members of the public and other stakeholders. Feedback may be provided by email to enquiries@pharmacy.vic.gov.au

24 November 2022
VPA Circular No. 30

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06 October 2022
Invitation: VPA Standards Webinar

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14 September 2022
Quarterly Performance Report Apr - June 2022

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28 July 2022
VPA Circular No. 29

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27 July 2022
Quarterly Performance Report Jan - Mar 2022

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16 June 2022
VPA Communiqué - 16 June 2022

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13 April 2022
VPA Circular No. 28

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24 March 2022
Quarterly Performance Reporting October 2021 - December 2021

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16 December 2021
VPA Circular No. 27

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15 December 2021
VPA quarterly performance July 2021 - September 2021

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