Level 2, 15-31 Pelham Street, Carlton VIC 3053
Phone 03 9653 1700 | Fax 03 9653 1750
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Welcome to the website of the Victorian Pharmacy Authority (VPA). The VPA is responsible for the administration of the Pharmacy Regulation Act 2010 (the Act) which provides for the regulation of pharmacy businesses, pharmacy departments and pharmacy depots.

In 2020 the VPA celebrated 10 years regulating pharmacy businesses, pharmacy departments and pharmacy depots to ensure a safe pharmacy system.

The Act requires the owners of pharmacy businesses, pharmacy departments, and pharmacy depots to hold a licence issued by the VPA and the premises of pharmacy businesses, pharmacy departments and pharmacy depots to be registered by the VPA.

Complaints about pharmacy businesses and pharmacy premises

If you wish to make a complaint about a pharmacy owner or pharmacy premises, please send your complaint to the VPA by email or post or contact the VPA office for further advice.

Complaints about pharmacists

The registration of pharmacists and the handling of complaints about the conduct, health or performance of a pharmacist is the responsibility of the Pharmacy Board of Australia which has its services administered by the Australian Health Practitioner Regulation Agency (click here for more).

Feedback on the VPA’s activities

The VPA welcomes feedback on its activities from licensees, members of the public and other stakeholders. Feedback may be provided by email to enquiries@pharmacy.vic.gov.au

14 September 2022
Quarterly Performance Report Apr - June 2022

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28 July 2022
VPA Circular No. 29

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27 July 2022
Quarterly Performance Report Jan - Mar 2022

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16 June 2022
VPA Communiqué - 16 June 2022

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13 April 2022
VPA Circular No. 28

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24 March 2022
Quarterly Performance Reporting October 2021 - December 2021

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16 December 2021
VPA Circular No. 27

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15 December 2021
VPA quarterly performance July 2021 - September 2021

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18 November 2021
Alert relating to fraudulent prescriptions for fentanyl patches

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28 October 2021
VPA Communiqué - 28 Oct 2021

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